FAQs

Frequently Asked Questions


Some of the most frequently asked questions we receive about FloorCurlTM.

About FloorCurl

Can I play social distancing games with FloorCurl?

Yes! FloorCurl equipment can be played 1-vs-1 or 2-vs-2 to allow for social distancing between players. Please visit our updated How To Play page to learn more about FloorCurl social distancing activities.

How is FloorCurl played?

Floor curling rules are similar to curling rules. Refer to the How to Play section for the FloorCurl Quick Guide with gameplay tips and rules.

How many players can play FloorCurl?

FloorCurl teams can consist of 1-4 players. Each team has 4 stones. Refer to the How to Play section for the FloorCurl Quick Guide with gameplay tips and rules.

What ages can play FloorCurl?

Floor curling can be enjoyed by all ages and abilities in a number of settings. For more information, visit:

What are the dimensions of the iceless curling equipment target mats?

Each target mat is 122 cm x 122 cm (48” x 48”)

What are the dimensions of the FloorCurl full rink iceless curling mat?

Each full rink mat measures 10m x 1.6m (33′ x 5.3′)

Can floor curling be played on carpet?

FloorCurl should be played on a smooth, flat surface similar to a hardwood floor or gym surface. FloorCurl stones will not roll well on carpet and fibers will get trapped in the bearings.

Can FloorCurl be played outdoors?

FloorCurl can be played on any smooth, flat surface either indoors or outdoors.

Can FloorCurl stones get wet?

Moisture will cause the bearings to rust and will need to be replaced. Always store them in a cool, dry area. Playing in the rain or snow will cause the bearings to rust.

How do I clean FloorCurl bearings?

Roll the bearings on an old towel to loosen any debris. Do not use any lubricants or liquids as this will damage and rust the bearings.

How do I replace the bearings?

Use a flathead screwdriver to remove and replace the bearings. Replacement bearings can be purchased from the FloorCurl shop.

Ordering

How do I place an order?

All orders are placed through the FloorCurl Shop. You will receive an invoice within 1 business day of placing your order.

How do you process my floor curling order for a Canadian school?

Canadian school orders are sent to T.Litzen Sports, our national school distributor. They will arrange billing and shipping and may contact you directly for additional details.

Canadian school purchase orders must be made out to:

T. Litzen Sports,
433 Ofield Rd S,
Dundas, ON
L9H 5E2

Payment

What are my payment options?

We accept cheques, electronic / bank transfers, all major credit cards, and PayPal

How do you process my credit card payment?

All credit card payments are processed using PayPal. A PayPal account is not required to pay with your credit card. We will not take your credit number over the phone.

Do you accept Purchase Orders?

Yes, we gladly accept purchase orders. Purchase orders can be emailed to info@rocksolidproductions.com or faxed to 1-888-909-5805

Purchase orders are to be made out to:

Rock Solid Productions Inc.
45 Lark Street,
Toronto, ON, Canada
M4L 3M5

Shipping

Where do you ship your floor curling sets?

Canadian orders vary by province and region. These are approximate shipping costs for 1 FloorCurl Kit to urban centers:
British Columbia – $37
Alberta / Saskatchewan / Manitoba – $35
Ontario – $27
Quebec – $27
Maritimes – $35
For rural areas, extended service area charges may apply.

Delivery costs to the United States vary by state. Please contact us at info@floorcurl.com for shipping information. International shipping costs vary by country. Please contact us at info@floorcurl.com for shipping information.

How do you ship my order?

Canadian and United States FloorCurl orders ship via UPS ground. International orders ship via FedEx International Priority.

Do you ship to PO Boxes?

No, we only ship to physical addresses as our carrier will not deliver to postal boxes.

When is my order shipped?

Your iceless curling equipment order ships once payment is received and confirmed.

When will I receive my order?

Canadian floor curling equipment orders take approximately 5-7 business days to ship. Orders to the United States take approximately 7-9 business days to ship. International orders vary by country. Please contact us at info@floorcurl.com for shipping information.