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Privacy Policy

 

Effective Date January 1, 2021

Rock Solid Productions Inc. (referred to in this policy as “Rock Solid Productions”, “us”, “we”, or “our”) has adopted the following Privacy Policy to explain how we collect, use, and share information from and about you in connection with our products, services, and properties.

Your privacy and security are very important to us at Rock Solid Productions. We are committed to transparency when it comes to our privacy practices and how we protect your information. This Privacy Policy, “Policy” outlines the kind of information we may ask you for and gather from you as you visit our website and how that information may be used.

This Policy applies to the data you share when you sign up for our mailing list. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use, and share your information in the following ways.

1. Information You Provide To Us:

Some information collected when you access or use our Services is considered Personal Information. This is information that relates to or can be used to identify you personally and includes things like your full name, your email address and your school affiliation, and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. Other than as provided for in this Policy, we won’t share or disclose this kind of information unless we get your permission. Other information that we collect may not identify you personally. This kind of information may be shared or disclosed in an aggregate form, or used for data collection and presenting results about the program or services distribution or reach.

When you use our Services we receive and collect certain information from your browser and your device such as your Internet Protocol address (IP address). This information helps us defend against fraudulent activity or attacks, and maintain the security of our Services.

2. Information we may receive from third parties:

We may receive information about you from third parties. For example, if you access our websites or Service through a third-party connection or log-in, for example, through Facebook Connect, by “following,” “liking,” adding the Rock Solid Productions application, linking your account to the Rock Solid Productions Service, etc., that third party may pass certain information about your use of its service to Rock Solid Productions.

3. Service Providers:

Rock Solid Productions engages partners, sponsors and third party companies to support and provide services to assist in the distribution of our programs and services. Rock Solid Productions shares data with these Service Providers to help deliver our Services. Service Providers’ access to your Personal Information is very limited to the purpose of providing the services contracted for.

Service Providers are not permitted to disclose information we share to other parties (other than their own service providers as necessary) or use your Personal Information for any other purpose.

4. Legal Obligations:

We respect and comply with legal obligations and may release information (including Personal Information) in cooperation with law enforcement investigators. This can include a valid legal request (court order, government inquiry, audit, copyright Act or other legal rights).

5. Data and Account Security:

We aim to protect your Personal Information from unauthorized access, using appropriate organizational and administrative security measures. You should also help protect your Personal Information by appropriately selecting and protecting your password login, limiting access to your computer or device, not sharing your account information with others and signing off after you have finished accessing your account. Please be aware that no method of transmitting data over the internet or storing data is completely secure. We cannot guarantee the complete security of any data you share with us except as expressly required by law.

We retain a record of your account information and only use your account information as required by law. We may continue to include your data as part of ongoing data and usage analysis. However will no longer send you marketing or other communications as per your request when closing your account.

At Rock Solid Productions we take children’s privacy seriously. All our services and products are intended to be accessed by adults. We do not knowingly collect Personal Information from children under the age of 13. If you are under 13, you should not use or attempt to use our Services or send any information about yourself.

6. Email Communications:

Rock Solid Productions uses your contact information to inform you about our services and products. Certain communications related to your account or your activity we are required to notify you about and you can not opt out of receiving them.

Other communications may not be required such as promotions or new product/service announcements that may be of interest to you. You can manage your preferences related to receiving emails from us by unsubscribing from any email that you receive as part of our marketing or promotion campaigns, or by contacting us at info@rocksolidproductions.com and notifying us you would not like to be on our email list.

7. Location data:

When you access the Service by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use the Service. Some features of the Service, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.

8. Analytics information:

We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

Other information

For any questions you have about this Privacy Policy, or the ways in which we collect and use your Information, you can reach us by submitting a question using our Contact Us form Or emailing us at info@rocksolidproductions.com

Your Choices about Your Information

We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at info@rocksolidproductions.com

How long we keep your private profile information:

Following termination of your User account, Rock Solid Productions may retain your private profile information for a commercially reasonable time for backup, archival, or audit purposes. For the avoidance of doubt, any information that you choose to make public on the service may not be removable.

Links to Other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and we do not control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook, Google groups, or an IRC chatroom) and you allow such a third-party access to your User Content you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Service.

Compromise of information:

In the event that any information under our control is compromised as a result of a breach of security, Rock Solid Productions will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

CONTACT INFORMATION

Rock Solid Productions is also interested in your feedback to this Privacy Policy.

For any comments or concerns, please contact our Privacy Officer as follows:

Rock Solid Productions
45 Lark St., Toronto, ON, Canada M4L 3M5
E-mail: info@rocksolidproductions.com
Telephone: 1-888-909-5805
Attention: Privacy Officer

REVISIONS TO THIS PRIVACY POLICY

Rock Solid Productions, from time to time, may make changes to this Privacy Policy to reflect changes in its legal or regulatory obligations or in the manner in which we deal with your personal information. We will post any revised version of this Privacy Policy on our websites, and we encourage you to refer back to it on a regular basis.

January 1, 2021